How we’ve been able to help our customers who are living with heart problems
“I was starting to panic but then the SECURELY operator talked to me and I felt calm”
Joan Shearman, Broadview Retirement Village, Whanganui
Joan woke in the middle of the night with angina pain. She activated her pendant and was starting to panic. She said as soon as a SECURELY operator talked to her and reassured her help was on the way, she felt calm. Jan said that the operator was friendly and caring and I really felt as though I was talking to someone who wasn’t just “doing a job for a job’s sake”.
Joan’s advice is to always wear your pendant as you never know when you’ll need it, and don’t be afraid to activate it if you don’t feel well.