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General Smart Home & Security FAQ's

Can the unit use existing wired sensors?

No, as the SECURELY® Smart Home platform operates on its own secure proprietary network, this eliminates the risk of any hacking or security breaches.

What type of cameras can be connected POE, wired or wireless?

SECURELY® has its own cameras available for exclusive use. They require a power supply and can be either hard wired back to the router via ethernet or set up to communicate using WiFi. No POE available.

Where does the unit get installed? In our existing box?

Near your router as the hub should be plugged into an Ethernet port as to ensure two forms of communication, IP and GPRS (data sim card).

Does alarm box get hard wired to modem?

Yes, it is recommended to always have your securely connected to your modem/router. However, SECURELY® can be set up on GPRS alone, for places where the internet is not reliable/unavailable.

What does the set-up Smart Home package cost?

$499 inc GST, plus $25 inc GST per month for the self-monitoring connected Smart Home solution only, or $40 per month to have the 24/7 back up of our professional monitoring centre who will respond to your alarm activations and notification according to your desired response plan.

My dog is 32kg and often walks on his hind legs, will he trigger my alarm sensor?

Yes, he probably will!  But most small animals will not cause a false activation. Cats climbing on furniture or tables, can sometimes cause false activations, as can insects and pet parrots. The Pet Lens will reduce the number of activations.