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About Us

About Our Business

SECURELY®, the brand name of Electra Services Limited, is a 100% New Zealand owned company sitting within the Electra Group.

Electra has been in the business of delivering 24/7 critical services to the community since the 1920s.

SECURELY® is owned by Horowhenua lines/distribution company, Electra, a Trust operated business. SECURELY®  is based in Levin, regional New Zealand, something we are proud of, and it’s a big part of our culture and the way we do business.

Our Locations

SECURELY® has staff spread across three office locations: Head Office Levin, Tauranga, and Lower Hutt along with sales team members based around New Zealand together with a national presence of contracted service staff.

The Electra Group is a well-structured and funded organisation. It has an asset valuation of $275M,  a turnover of $46M in 2020, and operates for its more than 45,000 beneficiaries.

Pictured is the SECURELY® Leadership Team. You can read more about our team here

Accredition

 

SECURELY® is a Government accredited medical alarm supplier for the Ministry of Social Development, is member of the Telecare Services Association New Zealand (TSANZ) and is audited by Telarc.

SECURELY® operates its primary 24/7 monitoring station in Levin, which monitors medical alarms in residential homes, independent living units, villages, family violence (NZ Police), duress alarms, power line supply outages, along with a range of government, commercial and residential property alarms.

Our monitoring station is a NZ Security Association (NZSA) approved graded secure facility, with a backup site and customer care team in our Tauranga site. SECURELY® also has an operational office in Lower Hutt.