Supporting you to be Independent

With a SECURELY for Independence system, you can feel safe in your own home, which means peace of mind for you and your family. You’ll still have the freedom to live as you like, but if something does happen, there’s the comforting notion that we can help arrange for the exact assistance you need.


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We provide assistance 24 hours a day, 7 days per week, nationwide.

Securely for Independence

Enabling Independence

SECURELY’s ambition is to enable New Zealander’s to live with confidence and independence.
We do this by providing excellent products and services that support people throughout their lives.
We pride ourselves on having a well trained team, offering thoughtful, respectful assistance.

Safer at home with SECURELY for Independence

In any kind of situation, at the press of a button or a voice command, we’ll? be in touch with you right away. Once we know what’s happening, we will get the help you choose or need, whether it’s an ambulance, your family or perhaps you just need your neighbour to help you. No matter what is happening, you will get the help you need. We will stay on the line, support you or your carer until help arrives, and if things change while help is on the way, we are able to support you and keep the help informed. We can let your family and friends know if you’re taken to hospital.
We know that when it comes to care, everyone has their own view and need. So naturally, the way we take care of your needs is to individualise and tailor our service to best suit your situation.
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Optimal support structure

Our friendly staff will be in contact with you a minimum of once a year to ensure we have confirmed your nominated contacts and your instructions so that we can continue to give you the best possible service.


Primarily, we provide the optimal support structure help so you can stay in your own home, maintain the level of independence you desire. We can cater to people in a range of circumstances.

Give us a call or message us if:

  • You live alone.
  • You are an elderly couple and one partner is less able.
  • You are a carer.
  • You’re living with dementia.
  • You’re living with a disability.
  • You’re living with a life-threatening medical condition.
  • If you are interested on behalf of another person.
  • If you know someone who could benefit from having additional support to retain their independence.
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What SECURELY for Independence gives you

What are the benefits for you?


Immediate help when you need from anywhere in your own home. Press your SECURELY for independence alarm button or your personal pendant or use a simple voice command to alert our 24 hour, seven day a week monitoring team to your emergency call.
We will listen, and arrange the help you need or follow your pre-defined instructions. We will always call an ambulance if required.
If you have activated an emergency call and we can’t hear you, and cannot reach you on your phone, we will automatically call for an ambulance.

As a SECURELY customer you will receive:

  • All emergency ambulance fees from emergency call activations are paid for by Securely when you post the invoice to us at: Freepost 120011, PO Box 947, Tauranga 3140.
  • At least one home visit per year from one of our Healthcare Field Officers.
  • Assistance to reinstall your alarm if you move house.
  • Support and servicing of your alarm as needed from your local Healthcare Field Officer.
  • Our quarterly Securely newsletter.
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Products

Preventing injury and helping people maintain or regain independence is key to enabling people to be safe at home. SECURELY has a range of products to help.

SECURELY has a range of products to help. Check out our Product packages below

We have a range of sensors available, which are designed to detect when a person is moving about unexpectedly and can be programmed to an individual’s needs and routines.  They can be linked to the personal pager of an in-house caregiver or to our monitoring centre, which is monitored 24 hours a day, 7 days a week. Either way, an alarm will be activated if a person is at risk. 
SECURELY’s range of detectors, tailored to the needs of the user, can detect movement or lack of it. They will notify if a person has fallen or if there is smoke in the home. Detectors can either be linked to the personal pager of an in-house caregiver or to our monitoring centre, which is monitored 24 hours a day.

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